HCapital I

NEW SPRING SERVICES

BPO, back office, and contact center services

NewSpring is a Portuguese Outsourcing Services provider, offering BPO and process optimization advisory, back-office services, digitalization, contact centre inbound and outbound, among others.

Investment rationale

Build up a domestic leader in the outsourcing activity, taking advantage of Portugal’s favorable conditions to grow in nearshoring.

Transaction Details

Date of investment / divestment
November 2015 / August 2021
Type of Operation
Buyout

Fund

HCapital I

Language